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Basic Server Administration

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Your server includes out-of-band management tools for situations where the web interface isn’t accessible.

Power Controls #

  • Start, stop, or reboot your server (like pressing power/reset on a physical machine).
  • Whenever possible, reboot from the Linux OS rather than using power controls.

Where to find them:

Login info:

  • Sent in your signup email.
  • If lost, reset your password at the login page or check Email History in the CyberLynk Portal.

VNC Console (VPS only) #

Use VNC for direct console access (e.g., to resolve firewall lockouts).

Steps:

  1. Get VNC details from your signup email or VPS Control Panel.
  2. Open a VNC client (RealVNC for Windows, Finder on Mac).
  3. Connect using the provided IP, Port, and Password.
  4. Log in as root with your root password.

(Note: The VNC console button in the Client Portal is currently unavailable; use the VPS Control Panel instead.)

SSH Access #

SSH is the most common way to manage FreePBX/Linux directly.

  • Default port: 22 (unless changed in /etc/ssh/sshd_config).
  • Connect with PuTTY/WSL2 (Windows) or Terminal (Mac).
  • Login as root@<server_ip> using the root password from your VPS email.

If you need a root password reset, open a support ticket (requires a reboot).